What is a transaction report?
A transaction report provides a detailed view of all financial transactions carried out in your business over a given period. It allows you to track revenue and refunds in a clear and easy-to-read format. 📊
You can find this report in the tab: Payment / Payment list 
Why is it useful?
- Financial Clarity: See exactly how much money is coming in and going out of your business.
- Payment Tracking: Identify transactions that are completed, pending, or refunded.
- Payment Reconciliation: Match transactions with your bank or payment processor.
- Business Growth: Analyze trends to optimize pricing, promotions, and financial strategies.
What does it contain?
- Reference ID: A unique identifier used internally by FLiiP for each transaction.
- Billing Date: The date when the transaction was made (not to be confused with the date when the payment was received).
- User Name: The name of the client who purchased the item(s).
- Item Name: The name of the item sold, whether it is a membership, service, shop product, fee, manual payment, or refund. If the transaction includes multiple items, you will see the name of each item and/or the quantity purchased (e.g., "T-shirt (x2) / Unlimited Membership").
- Price: The total amount of the item(s) before taxes.
- Tax 1 / Tax 2: The separate amounts for each applicable tax.
- Total: The total purchase amount including taxes.
- Transaction Type: This label helps filter transactions, particularly when dealing with split transactions (one transaction paid using multiple payment methods). You can filter by main transaction (total amount) to avoid double-counting split transactions.
- Payment method: The payment method used for the transaction. If the transaction was split across multiple methods, both will be displayed.
- Payment status: Possible statuses include:
- Success: The transaction was successfully completed.
- Pending: The transaction must be manually marked as successful or another status.
- Processing: The transaction is being processed by the bank (e.g., for bank transfers that take a few days to complete).
- Error: The payment process was not completed and requires verification.
- Not Invoiced: This status can be applied manually to exclude a transaction from total sales calculations.
- Transaction ID: A unique identifier generated by FLiiP and sent to the payment provider as a reference. If you need to contact your payment processor (e.g., Bambora, Paysafe, or Adyen) about a specific transaction, this is the number you should provide.
- Payment received date: The date and time when the payment was received by the payment provider and sent back to FLiiP.
- Balance (Credit): The amount of user credit available in the account that was used for this transaction.